FAQ’s

Our website features a range of information about our self-build packages, which we hope is helpful. We have also listed answers to our most frequently asked questions below, however, if there’s anything you need to know, please call us on: 01686 805 805 or email us at [email protected]

How quickly can I receive my garden room kit?

We can turn our orders around in under 3 weeks
I am building my garden room kit but need help?
Are your garden room kits guaranteed?

We offer a 10-year structural guarantee, which covers all structural panels, but doesn’t include roofing or electrics. The guarantee also does not cover water ingress, which would be due to a fault in installation. For more details see our Terms and Conditions
Do you provide assisted delivery?
Are foundations included?
What does your garden room kit include?
How long will it take me to build my garden room?
Can I customise my garden room?
Do I need planning permission?
What are your payment terms?
Is delivery cost included?
Do you deliver anywhere in the UK?
Can I run electrics to my Pent Haus?

Yes you can install electrics into your Pent Haus. We supply an electrical pack as an upgrade that will enable you to do this. Our SIP panels have unique preformed channels and pre-cut sockets in each panel enable you to run the cables discretely.

If ordering your own wiring it is very important to order wiring which is compatible with eps insulation.

Electrics should be installed by a competent person and any connection to the mains by a fully qualified electrician. Your electrician will be able to issue you with a Part P certificate to confirm that the install is safe to use.
Can I have a bathroom or kitchen in my garden room?

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